See which customers are healthy — and which are slipping.
A health signal for every account, built from the intel you already collect: call activity, support and SLA pressure, and competitive moves on live deals. So churn risk shows up early, where the account owner can still act on it.
Inside Customer Health
A health score per account
Blends engagement, support pressure, and competitive threat into one read the owner can trust.
Built from real signals
Call activity, escalated and SLA-breached cases, and competitor moves that touch the account — not a survey.
Critical alerts
Surfaces critical-severity issues from the last day, so nothing festers unseen.
Folded into the brief
The health picture is written into the AI account brief, ready for the next call or QBR.
On your dashboard
A health widget puts your at-risk accounts front and center every time you sign in.
How the AI carries the load
Turning raw signals into an honest health read is a scoring problem the AI does continuously.
Blends
Combines engagement, support, and competitive signals per account.
Scores
Produces a health read the owner can act on.
Alerts
Flags the critical issues before they become churn.
why it's different
CI tools stop at the competitor. PrismCI connects competitive pressure to customer health, so the same intelligence that wins deals also helps you keep them.
Explore the rest of PrismCI
Intelligence Feed
Page changes, news, pricing, social, jobs, reviews, filings, and buyer intent — all in a single relevance-ranked stream, de-noised so the moves that matter rise to the top. And instead of waiting for you to check it, the feed pushes intel where it needs to go.
learn more →Account Intelligence
Every account gets its own competitive view — who's in play, how they're moving, which battlecard and talk track to reach for, and a competitive-risk score you can act on. The intel finally reaches the people who own the relationship.
learn more →Competitive Graph
Your competitors, their moves, and the deals in play — laid out as an interactive graph you can actually read. Follow the line from a competitor to what they just did, zoom from the whole market to a single account, and spot the pattern before it costs you a deal.
learn more →Put PrismCI to work on your competitive landscape.
Book a walkthrough and we'll show you the AI automation, the flexibility, and the self-hosted deployment — on a competitor set that matters to you.